Help & Guidance

Resources for
Consumers, if Needed

If you encounter an issue with a contractor or construction project, the following resources may help you better understand your options and next steps.

01

Utah Division of Professional Licensing (DOPL)

For licensing concerns, violations, or unprofessional conduct by licensed contractors. dopl.utah.gov

02

Utah Division of Consumer Protection

For deceptive practices, fraud, or unresolved consumer complaints. consumerprotection.utah.gov

03

Better Business Bureau (BBB)

To file a complaint or review a company's track record. bbb.org

04

Utah Attorney General's Office

For more serious fraud or broader consumer protection matters. attorneygeneral.utah.gov

05

Local City or County Building Department

To report permit issues, failed inspections, or work that may not meet code requirements. Contact the building department for the city or county where the project is located.

06

Small Claims Court or District Court

For pursuing financial recovery, depending on the amount in dispute. Utah small claims court handles disputes up to the state limit; larger amounts go to district court.

07

Mediation or Legal Counsel

If the issue remains unresolved, you may consider consulting an attorney or exploring mediation as a next step.

08

Online Reviews

When appropriate, you may choose to leave an honest, factual review on reputable platforms to share your experience and help other homeowners.

These resources are provided for informational purposes only and do not constitute legal advice. Bri's Trusted Trades is not affiliated with any of the agencies or organizations listed above. For guidance specific to your situation, consult a licensed Utah attorney.